Franchise Relations In Action

Description

poster

This session will provide franchise executives with fundamental tools and techniques to strengthen their current franchise relations program and fresh insights into building a healthy franchise culture with high levels of franchisee satisfaction. Participants will learn –

  • Building and Maintaining a Positive Franchise Culture – The Role of Leadership, Trust, Cooperation, Transparency and Managing Expectations.
  • Case studies and examples of how franchisors and franchisees have worked together to resolve difficult issues.
  • Techniques and models for improving the effectiveness of Franchisee Advisory Councils and other advisory committees, based on new research and case studies of franchise systems.
  • Facilitated problem-solving exercises and group discussion.

The course is recognized for 200 CFE Education credits. Upon completion of a quiz at the end of the course, you will receive a certificate of course completion. $295 (IFA Member), $675 (Non-Member).

Continuing Education

Credits:
200 CFE Education Credits
Level:
Any
Production Date:
05/09/2018

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